Why are chapters locked in a title?
If you see locked chapters in a title, you may be reading a sample. You can unlock the chapters by borrowing it. To borrow a title from the sample:
- Open the sample.
- Tap the book cover (in the circle above the timeline in a book or in the background of the audio player).
- Tap Borrow This Book (or Borrow This Audiobook), then Borrow.
If you still see locked chapters after borrowing the title
To get access to the full title, try removing and re-downloading the loan:
- Tap Shelf .
- Tap loans at the top of the screen.
- Tap , then Remove Download.
- Wait for two minutes, then completely close the app:
- Reopen the app.
- Go to your Shelf , then tap next to the title. This will download a fresh copy.