Why are chapters locked in a title?

If you see locked chapters in a title, you may be reading a sample. You can unlock the chapters by borrowing it. To borrow a title from the sample:

  1. Open the sample.
  2. Tap the book cover (in the circle above the timeline in a book or in the background of the audio player).
  3. Tap Borrow This Book (or Borrow This Audiobook), then Borrow.

If you still see locked chapters after borrowing the title

Remove and re-download the loan to resolve the issue:

  1. Tap shelf, then tap loans at the top of the screen.
  2. Tap Title status: Borrowed, 100% downloaded button, then tap Remove Download.
  3. Tap Title status: Borrowed, tap to download button.