Need more help?

If you can't find what you're looking for, please contact Libby Support:

  1. Open Libby.
  2. Tap Menu Libby menu, in the navigation footer.
  3. Under "Help & Support," in the "How can we help?" box, enter your problem and tap the search icon.
  4. Select ask our Support team below the search box or results.
  5. Choose a category, enter a description, and follow the prompts.

Try our general troubleshooting Libby steps.

If you still can't contact Libby Support in the app after trying these troubleshooting steps, please fill out this support form for more help.