Why does my audiobook keep stopping? (Android)
If your audiobook keeps stopping, it's likely caused by interference from other apps or battery-saving features on your device.
Use the following troubleshooting steps to try to fix this issue:
- Disable or uninstall any battery-saving or device maintenance apps, including apps that are intended to boost device performance, clear up memory, etc. For Samsung devices, the "Clean Master" app (which is installed by default) can interfere with audiobook playback.
- Adjust the app settings and your device's built-in battery-saving setting to optimize audiobook playback.
- To adjust app settings: Go to Settings > Apps > Libby > Battery.
- For Android 9, 10, or 11, if the "Allow background activity" (or similar) setting is disabled for the app, turn it on. If "Background restriction" (or similar) is on, turn it off.
- For Android 12, 13, or 14, check if the app's battery usage is restricted. If it is, change it to "Optimized" or "Unrestricted."
- To adjust device settings: Go to your device's Settings app and look for a battery-saving feature. Find a list of affected apps and remove Libby. If you don't see a list of affected apps, try disabling the battery-saving feature.
- To adjust app settings: Go to Settings > Apps > Libby > Battery.
- Check your device's password manager apps and settings.
Note: Some of the above options may not be available for your device or Android version. For more help finding your device's battery-saving feature, consult the device manufacturer's website.