Libby Help
Why am I seeing "Unknown Wait" or "Clean up hold" for a title on hold?
If you see "Unknown Wait" for a hold, this means the title has expired or has been removed from the collection, and you won't be able to borrow it.
Libraries may keep expired titles visible in their collection and use holds to help decide if they should purchase more copies.
Libraries may choose to remove a title from the collection if:
- They're not ready to purchase more copies.
- The title has been replaced with a newer edition.
- Problems with the title need to be reviewed by the publisher.
You'll also see "Clean up hold?" for these titles, which is just a friendly check-in about canceling your holds on them to free up your library card for other holds.
If you're still on the title's wait list when the library decides to purchase more copies or add it to the collection again, your hold will start moving normally.
If you have questions about a specific title, reach out to your library for more help.