I'm not getting notifications for Libby

Libby no longer offers to send email notifications by default on Android and iOS devices. Instead, we recommend setting up push or in-app notifications.

If you're not getting push notifications for Libby:

  • Make sure you've configured Libby to send notifications. To check, go to menu > Manage Notifications (at the top of the menu). If prompted, allow Libby to send push notifications.

    Note: If you have existing in-app notifications at the top of the menu, swipe left to dismiss each one first.
  • Make sure you've selected "Notification" for all the events you want push notifications about.
  • If "Notification" isn't a category listed, tap Fix this? next to "Notifications are currently disabled..." (at the bottom of the menu). Then, turn on notifications in your device settings.

If you're still having issues, consult your device manufacturer for more help: