I'm not getting notifications for Libby

Libby no longer offers to send email notifications by default on Android and iOS devices. Instead, we recommend setting up push or in-app notifications.

If you're not getting push notifications for Libby:

  • Make sure you've configured Libby to send notifications on all your devices. To check, go to menu > Settings > Manage Notifications on each device. If prompted, allow Libby to send push notifications.
  • Make sure you've selected "Notification" for all the events you want push notifications about.
  • If you're not getting a specific notification, toggle your setting from Notification to Ignore, then change it back to Notification.

If you're still having issues, consult your device manufacturer for more help: