Trouble getting a book from Amazon to your Kindle

If you're having trouble getting a library book from Amazon's website onto your Kindle, we recommend redelivering it from your Amazon account. Here are the steps:

  1. Go to Amazon's website and sign into your account.
  2. Under the Account & Lists drop-down (at the top of the page), select Content & Devices.
  3. Select Deliver or Remove from Device next to your book.
  4. To deliver the book: Select the devices to deliver the book to, then select Make Changes.
    If you've previously delivered the book, you may need to remove the book from your device first, then redeliver it. To remove and redeliver: Deselect your device, select Make Changes, then follow steps 3 and 4 again to redeliver it.

If that doesn't work, we recommend contacting Amazon support.