Libby Help
Trouble getting a book from Amazon to your Kindle
If you're having trouble getting a library book from Amazon's website onto your Kindle, we recommend redelivering it from your Amazon account.
- On Amazon's website, go to your "Content & Devices" page, then select Books.
- Select Deliver or Remove from Device next to your book.
- To deliver the book: Select the devices to deliver the book to, then select Make Changes.
- If you've previously delivered the book, you may need to remove the book from your device first, then redeliver it.
To remove and redeliver: Deselect your device, select Make Changes, then follow steps 2 and 3 again to redeliver it.
- If you've previously delivered the book, you may need to remove the book from your device first, then redeliver it.
If that doesn't work, we recommend contacting Amazon support.
Last updated: September 20 2024